✨Sách - Difficult Conversations - How to Discuss What Matters Most by Douglas Stone (UK edition, paperback)

Ships from and sold by EXPERAL Singapore Publisher: Penguin Books Ltd Origin: United Kingdom (Imported) ISBN 13: 9780140277821 Condition: Brandnew Binding: paperback Pages: 272 Dimensons: 196 x 130 x 18 | 194 (gram) ---------------------------------------- What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.